At Cultivated Consultants, we’re transitioning into a leading virtual call center, offering comprehensive customer service solutions for businesses across various industries.
Customer Inquiries: We manage incoming calls, emails, and chats, providing your customers with prompt and professional assistance.
Specialized Support: We handle industry-specific inquiries, including healthcare, retail, and technology, ensuring your customers receive accurate and courteous service.
Scalability: Our team can scale with your business, handling seasonal peaks and growth seamlessly.
Talent Acquisition: We specialize in finding and onboarding top talent for customer service roles, administrative support, and more.
Tailored Solutions: We adapt our recruitment process to meet your specific needs, ensuring a perfect match for your company culture and goals.
Seamless Recruitment: Our platform includes a job board where employers can post openings and candidates can easily apply.
User-Friendly App: Our app streamlines the application process, making it easy for candidates to find and apply for roles.
Lower abandonment means more customers answered.
Lowe handle time means faster service for customers.
Higher FCR= more issues solved in the first call.
Faster response reduces customer frustration.
Before: 8min
After: 6min
Before: 2min
After: 30sec